Refund policy
We want you to be completely happy with your purchase. If for any reason you're not satisfied, our returns policy is outlined below:
🛍️ Unopened Returns
Unopened and unused items may be returned within 30 days of delivery for a full refund.
Please note: Return postage costs are the responsibility of the customer, unless the item is faulty or incorrect.
💬 Faulty or Incorrect Items
If there’s an issue with your order — whether it's damaged, faulty, or not what you expected — please contact us. We’re here to help and will work to resolve the issue quickly.
📧 Email us at: info@myseoulmyskin.com
📨 Or reach us via our contact page: https://discoverytradeltd.com/pages/contact
📦 How to Return an Item
- Contact us by email or through our contact form with your order number and reason for return.
- We’ll provide return instructions.
- Once we receive and inspect the item, we’ll issue your refund to the original payment method.
Note: Items must be returned in their original condition and packaging to be eligible for a refund.